THE CRM THAT BRINGS SALES AND SERVICE TEAMS TOGETHER
LVD Godrej Infotech nv takes pride in its Microsoft Dynamics CRM practice. Being a Gold partner with Microsoft Dynamics, LVD Godrej Infotech nv has successfully implemented and supported multiple CRM projects across industries and geographies, both individually and also bundled along with the AX, NAV and other ERP product families.
The Microsoft Dynamics CRM software has proven itself as a market leading CRM solution with the ability to dramatically increase customer stickiness, net new accounts and employee motivation across the manufacturing, distribution, marketing, non-profit, professional services, retail and public sector industries. Customers can additionally benefit by upgrading to newer versions that have enhanced capabilities such as the Cortana voice recognition system, in-built mobile client, real time data visualization and multi-level, multi-period financial forecasting.
Microsoft Dynamics 365 CRM is a Customer Relationship Management Platform from Microsoft covering the following areas:
- Salesforce automation
- Customer service management
Support designed to be personalised, enable greater productivity, deliver deeper insights and adapt to business needs, Dynamics 365 (CRM) helps businesses accelerate digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow. Power-Apps and Flow are services of Dynamics 365 (CRM) for building and using custom business apps that connect to your data and work across the web and mobile - thus saving significant effort, time and costs that are involved in following the typical lifecycle of custom software development.
LVDGI's Service Offerings:
- Full Cycle Implementation
- Application Maintenance and Support
- Program and Project Management
- Version Upgrades